Ralph Johns

 
iChat 3 Problems
Hi All,

"Not enough Bandwidth" error messages.

Steps to possible solution (this will not work for everyone).
Previous Panther users are the most likely effected by the solutions here.

Delete the iCAR add-on as it is not compatible with iChat 3
Delete the Panther version of Virex if you downloaded it from Apple as part of a @mac.com account. This is not compatible with Tiger.

Both the above will also produce the 1fps problem as well.

Check the System Preference Settings for all the following:
Quicktime Streaming speed - set greater or at least equal to your Uplink speed.
Network - Add DNS servers.
Date & Time - sync with Network server and Time Zone.
Sharing > Firewall - Check the Advanced button and make sure UDP ports are NOT Blocked
Sharing > Firewall - If on check the ports are open to UDP as well as the Panther TCP settings. (Old Panther settings will be there but will effectively block UDP ports if not changed).

Next check with a known good iChat account - either those from the FAQ list or the AIM account names tryichatav, appleu3test02 or appleu3test03. These last three accounts provide an Auto reponse for testing.

AT this point some of you will still have problems.
You need to talk to your ISPs and have them check the connection you have. In particular you may need to hint at checking Packet Header loss

If you have no luck then post in the Apple iChat 3 Discussion Area with details of the steps taken, the ISP and your Geographical location. Join other threads to keep the info in one place.

Ralph
- posted by Ralph Johns @ 7:34 pm